Shipping policy

Logistics Policy
1. Scope of transportation
We currently offer domestic and international transportation services. Please note that transportation costs and times may vary by region.

2. Processing Time
Orders will be processed and shipped within 1-3 business days after payment is completed. Please note that holidays and peak periods may cause a slight delay in processing time.

3. Shipping Methods and Times
We work with a number of logistics companies to ensure that your package is delivered safely and quickly. The usual shipping time is as follows:

Domestic orders: Estimated 3-7 working days Delivery.
International orders: Estimated 7-21 working days, depending on the destination country and customs clearance process.
4. Shipping Charges
The shipping fee will be calculated according to the order amount, weight and destination, and will be shown at the checkout. Free shipping is available for orders over X amount. 5.

5. Order Tracking
All orders will be provided with a tracking number after shipment, you can track the status of your package through our logistics partner's website or through our website.

6. International Duties and Taxes
For international orders, customs duties and taxes in the recipient's country will be borne by the recipient. We recommend that you check with your local customs office for fees before placing your order.

7. Lost or damaged packages
If the parcel is lost or damaged during transportation, please contact us in time. We will coordinate with the logistics company to deal with your problem. If the package is confirmed to be lost or damaged, we will provide you with a refund or reshipment according to the situation.

8. Address change
If you need to change the shipping address of your order, please contact us as soon as possible before shipping. We will not be able to change the address once the package has been shipped.

9. Delays and force majeure
We make every effort to ensure that parcels arrive on time, but there may be uncontrollable delays in transportation, such as weather, strikes, customs delays, etc. We do not guarantee that the parcel will arrive on time. In this case, we will try our best to assist you to deal with the related problems, but we will not bear the responsibility caused by the delay.

10. Customer Service Support
If you have any questions about logistics or your order, please contact our customer service team via the following methods:

Phone: +08613712239317
Email: phwatchband@163.com
Working hours: Monday through Friday 9:00 AM - 6:00 PM